Advisor, Career Development

Boston | Full - Time | Partially Remote

Role Overview  

The Advisor, Career Development serves as both a skilled practitioner and internal thought leader for workforce and career mobility, providing specialized career coaching to clients, supporting colleagues with career planning strategies for their clients, and developing workshops, tools, and training that elevate career development across Compass programs. 

Reporting Structure: Reports to a Coaching Manager and collaborates closely with the Manager, Programs Learning and Development. 

Skills We’re Looking For: 

• Mastery of foundational personal finance subjects and financial coaching.  

• Strong interpersonal skills with the ability to establish and build trusting relationships with clients and colleagues.  

• Ability to identify challenges, formulate solutions, and implement changes by drawing on expertise and input from others.  

• Excellent organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines.  

• Skilled in using technology and systems to monitor, track, and manage work needs, with ability to analyze data and make data driven decisions to improve work.

• Excellent written and verbal communication skills, including the ability to explain complex information in plain language.  

Primary Responsibilities   

Advanced Financial Coaching 

• Provide expert-level financial coaching and exceptional client service to a portfolio of up to 75 clients, setting the standard for coaching excellence within the department. 

• Partner with clients to achieve their financial goals by delivering culturally responsive, accessible, and trauma-informed coaching aligned with Compass methodology. 

• Set the standard for quality assurance by performing timely, error-free data entry in full compliance with agency and regulatory protocols. Safeguard confidential client information according to organizational security standards. 

• Identify and integrate community resources and referrals based on client needs and goals to enhance client outcomes.  

• Serve as a key point of contact for program graduates within their area of expertise, supporting continued progress beyond program completion. 

Specialized Coaching & Career Advancement Support 

• Provide specialized employment and career coaching to clients across programs; assist clients in resolving and mitigating barriers to employment, applying to jobs, creating resumes, preparing for interviews, retaining employment, and other career advancement activities.  

• Support integration of career and employment goal-setting into broader financial coaching practice across teams. 

• Mentor and provide specialized guidance to Financial Coaches and Senior Coaches, sharing expertise to elevate coaching quality and client outcomes related to career coaching and workforce development.  

• Serve as an escalation resource across programs for complex client cases involving employment barriers or career transitions. 

Career Development Expertise & Content Delivery  

• Serve as Compass’s internal expert in workforce development and career mobility, maintaining up-to-date knowledge of emerging trends and best practices, integrating innovations into organizational practice. 

• Create and deliver career and workforce development workshops and educational content for clients. 

• Develop resources and tools that strengthen client career outcomes for program graduates. 

• Contribute specialized content to Compass training curriculum, webinars, and conferences. 

• Pursue relevant professional development and certifications to deepen expertise and credibility. 

Leadership and Cross-Team Collaboration 

• Partner with the Manager of Programs Learning and Development integrate career development content across all coaching levels and training curricula.  

• Inform priorities for referral partnerships and external career support needs for clients. 

• Ensure utilization of integrated workflow to track utilization of specialized services and assess impact in area of specialization. 

• Use coaching data, client feedback, and emerging workforce trends to recommend improvements to Compass’s career development support strategy. 

Qualifications  

• 4+ years of financial coaching or financial counseling experience, with specialized knowledge in career development or workforce advancement. 

• Demonstrated ability to achieve and exceed Compass coaching standards. 

• Commitment to Compass’s mission and values, with a passion for advancing financial mobility, equity, and working with families with low incomes.  

• Cultural humility: openness to and respect for others’ cultures, identities, and lived experiences.  

• Ability to fulfill in-person job duties as required and/or travel as needed.   

Preferred 

• Accredited Financial Counselor (AFC), Certified Financial Planner (CFP), or other relevant financial coaching or counseling certification strongly preferred.     

• Additional certifications and experience in workforce development or career coaching. 

• Experience facilitating workshops and developing curriculum 

• Prior experience working with families and communities with low incomes 

• Proficiency or fluency in Spanish, Haitian-Creole, Cantonese, Amharic, or other languages commonly spoken by clients.  

Benefits     

The salary range for this role is $60,000 – $69,000, commensurate with experience. We’ll promote your professional growth and development by providing access to a competitive salary and benefits package and additional employee benefits.